BB Realty ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.bbrealty.in or contact us for real estate services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.
1 Information We Collect
We collect information you voluntarily provide and information collected automatically when you use our website.
Information you provide directly:
- Full name and contact number when submitting site visit requests or enquiry forms
- Email address for receiving property brochures and pricing updates
- Property preferences including type (residential/commercial/agriculture), budget range, and preferred location/sector
- Any additional details shared during consultations or WhatsApp conversations
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent, and referral source
- Form submission source (which button or page section triggered the enquiry)
2 How We Use Your Information
Your personal information is used solely for the purpose of providing and improving our real estate advisory services:
- To contact you regarding your property enquiry or site visit request
- To share relevant property brochures, pricing sheets, and investment reports
- To schedule and confirm site visits with our relationship managers
- To send you updates about new project launches, pre-launch offers, and market news (only if you have opted in)
- To improve our website performance and user experience
- To comply with applicable legal or regulatory requirements
3 Data Sharing & Disclosure
BB Realty does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Developer Partners: With your explicit consent, we may share your contact details with the specific property developer (e.g., DLF, M3M, Signature Global) you have expressed interest in, solely to facilitate site visit coordination
- Service Providers: With our CRM platform (GoHighLevel) and communication tools used exclusively for managing your enquiry — these platforms are contractually bound to protect your data
- Legal Requirements: Where required by applicable law, court order, or government regulation
4 Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly (e.g., form session management)
- Analytics Cookies: Used to understand how visitors interact with our pages (e.g., Google Analytics, if enabled)
- Marketing Cookies: Used to deliver relevant property advertisements on third-party platforms
You may disable cookies through your browser settings; however, certain website features may not function correctly without them.
5 Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:
- Enquiry and lead data is retained for a maximum of 3 years from the date of last interaction
- You may request deletion of your data at any time by contacting us at info@bbrealty.in
6 Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmitted through our website
- Restricted access to personal data within our team on a need-to-know basis
- Regular review of our data collection and storage practices
No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7 Your Rights
Subject to applicable Indian laws (including the Digital Personal Data Protection Act, 2023), you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data, subject to legal obligations
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
- Right to Grievance Redressal: Lodge a complaint with us if you believe your data rights have been violated
To exercise any of these rights, please email us at info@bbrealty.in.
8 Third-Party Links
Our website may contain links to third-party websites (property developers, maps, social media platforms). BB Realty is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
9 Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.
10 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the revised policy.
